Ekkie.ai is an EU-hosted AI automation platform specifically designed for Managed Service Providers (MSPs). It automates ticket resolution, streamlines sales processes, and helps unlock new revenue streams while maintaining GDPR compliance.

How does Ekkie.ai help MSPs?

Ekkie.ai helps MSPs by automating complex workflows, providing intelligent ticket analysis and triage, generating automated responses, identifying upselling opportunities, and integrating seamlessly with existing PSA and RMM tools.

Is Ekkie.ai GDPR compliant?

Yes, Ekkie.ai is fully GDPR compliant and hosted in the EU. We ensure complete data privacy and security with bank-grade encryption and zero-trust architecture.

What integrations does Ekkie.ai support?

Ekkie.ai integrates with 20+ popular MSP tools including major PSA systems, RMM platforms, and other business applications to ensure seamless workflow integration without disrupting existing processes.

How do I get started with Ekkie.ai?

You can join our waitlist to be among the first to access Ekkie.ai when it launches. We'll notify you as soon as the platform becomes available and provide personalized onboarding.

AI Automation For MSPs

Transform your MSP with AI-Powered Automation.

Ekkie.ai is an EU-hosted AI automation platform purpose-built for MSPs. Automate ticket resolution, streamline sales processes, and unlock new revenue streams — all while keeping your existing tools and workflows.

Join Waitlist

EU Hosted

GDPR Compliant

Proven Results

Why MSPs Choose Ekkie.ai

Join hundreds of MSPs who have transformed their operations with AI-powered automation. See measurable results from day one.

AI Labeling & Triage
Auto ticket enrichment that gets your support team all the information they need to solve issues instantly
Automated Workflow Generation
AI creates a complete plan on how to solve each ticket, guiding your team through optimal resolution steps
Upsell Opportunity Detector
AI analyzes tickets to identify potential upselling opportunities, helping you grow revenue from existing clients
Natural Language Interface
Solve tickets using just natural language - no complex interfaces, just tell the AI what you need in plain English
Enterprise Security
Bank-grade encryption, GDPR compliance, and EU data residency ensure your clients' data stays secure
24/7 AI Operations
Your AI assistant never sleeps, handling ticket analysis, workflow generation, and opportunity detection around the clock
Smart Analytics
Get insights into ticket patterns, team performance, and revenue opportunities with AI-powered analytics
Multi-Client Support
Seamlessly manage tickets and workflows across all your clients with isolated, secure environments
Integration Ready
Works seamlessly with your existing PSA tools and systems - no disruption to your current workflows

Start Your AI TransformationTransform your MSP operations with AI automation

See Ekkie.ai in Action

Explore how our AI modules transform both support and sales operations. Switch between modules to see different workflows in action.

Coming Soon

AI-Powered Support Workflow

Every ticket follows an intelligent workflow that adapts based on the issue type, client priority, and available solutions. Our AI learns from your team's expertise to handle tickets just like your best technicians would.

Intelligent Analysis

AI automatically understands ticket context, urgency, and required actions

Instant Automation

Execute complex workflows across multiple systems in seconds

Precise Resolution

Learn from every interaction to improve accuracy and efficiency

Live Demo Results

Resolution Time:2.3 minutes

Accuracy:98.5%

Client Satisfaction:4.9/5

Manual Intervention:Not Required

Live Ticket Processing Demo

Interactive workflow showing how Ekkie.ai processes a password reset request. Click on any task or subtask to see detailed steps and AI tools used.

Support Scenario:

AI Demo:

Analyze Incoming Ticket
completed
- Extract ticket metadata
  Parse email headers, subject line, and sender information
  AI Tools:
  email-parsernlp-processor
- Classify issue type
  Determine if it's incident, request, or change using classification
  AI Tools:
  classification-aiknowledge-base
- Assign priority level
Execute Immediate Fix
1
completed
- Access Active Directory
  Securely connect to AD and locate the locked user account
  AI Tools:
  active-directorysecure-connectoruser-locator
- Reset password & unlock account
  Generate secure password and unlock account following security protocols
  AI Tools:
  password-generatoraccount-unlockersecurity-validator
- Send credentials securely
Update All Systems
2
completed
Learn & Improve
3
in-progress

Seamless Integration with Your Stack

Connect Ekkie.ai with your existing MSP tools and workflows. Our AI platform integrates with your favorite tools, ensuring seamless automation without disrupting your current processes.

Ekkie AI Enterprise-Grade Integration Layer

Ekkie

Labeling

MCP

Automated Ticket Resolution

AI-powered ticket handling that learns from your team's responses and improves over time.

Smart Workflow Automation

Automate repetitive tasks and workflows while maintaining full control and visibility.

Real-time Analytics

Get insights into your operations with AI-powered analytics and reporting.

Product Roadmap

We're building the future of MSP automation with a clear roadmap. Track our progress and see what's coming next.

Q1 ✓

Foundation Complete

Q2 🚀

Beta In Progress

Q3 📅

Public Launch

Q4 🎯

Enterprise Ready

Q1 2025

Completed

Foundation & Core Development

Building the robust AI infrastructure that powers MSP automation

Core AI engine development

Basic ticket automation

Initial MSP tool integrations

Security framework implementation

100%

Progress

Q2 2025

In Progress

Beta Program Launch

Exclusive early access with select MSP partners for real-world testing

Limited beta release (50 MSPs)

Advanced ticket resolution AI

ConnectWise & Autotask integration

Real-time feedback implementation

55%

Progress

Join Beta

Q1 2026

Coming Soon

Public Launch & Scale

Full platform release with comprehensive AI capabilities and integrations

Public platform launch

20+ MSP tool integrations

Advanced workflow automation

Multi-language support

Progress

Q2 2026

Planned

Enterprise & Advanced Features

Enterprise-grade capabilities with advanced analytics and custom workflows

Enterprise security features

Custom AI model training

Advanced analytics dashboard

White-label solutions

Progress

Limited Early Access Program

Join the AI Revolution

Be among the first MSPs to experience AI-powered automation that resolves tickets faster and streamlines operations. Shape the future of MSP operations.

Why Join Our Waitlist

Exclusive benefits for early adopters

Be First to Access

Limited spots available

Get exclusive early access to Ekkie.ai before public launch

Exclusive Beta Program

Direct CEO access

Join our select group of MSP partners shaping the future

Priority Onboarding

Free implementation

Dedicated support and white-glove setup when we launch

EU Hosted & GDPR Compliant

Secure Your Spot

Join the exclusive early access program

Transform your MSP with AI-Powered Automation.

Why MSPs Choose Ekkie.ai

AI Labeling & Triage

Automated Workflow Generation

Upsell Opportunity Detector

Natural Language Interface

Enterprise Security

24/7 AI Operations

Smart Analytics

Multi-Client Support

Integration Ready

See Ekkie.ai in Action

AI-Powered Support Workflow

Intelligent Analysis

Instant Automation

Precise Resolution

Live Demo Results

Live Ticket Processing Demo

Seamless Integration with Your Stack

Automated Ticket Resolution

Smart Workflow Automation

Real-time Analytics

Product Roadmap

Foundation & Core Development

Beta Program Launch

Public Launch & Scale

Enterprise & Advanced Features

Join the AI Revolution

Why Join Our Waitlist

Be First to Access

Exclusive Beta Program

Priority Onboarding

Secure Your Spot